Service design in the U.S. is trending in-house. The first national Service Design Network conference will focus on how service design is evolving as an internal discipline within organizations of all types and sizes. Talks and workshops have been closely curated to illustrate many critical aspects of growing service design both within internal teams and external consulting. We believe our program will help established organizations, start-ups and entrepreneurs alike understand how service design can help them to serve their people better.
Our conference featured a curated set of stories and lessons learned from the people that are shaping and evolving the way organizations are practicing service design in the U.S. market.